Privacy Policy
Effective Date: 11 December 2025
1. Introduction
Pathfind Education Ltd ("we", "us", or "our") is a UK-registered education consultancy. This policy outlines how we handle your personal data when you use our services to apply for university study abroad.
Contact Details: For all data protection inquiries, please contact us via email: info@pathfindeducation.com.
2. Data We Collect and Why
We collect data necessary to assess your eligibility and submit university applications. Our legal basis for processing all data is Contractual Necessity (Article 6(1)(b) UK GDPR). We cannot provide our service without this data.
| Data Category | Examples Collected | Purpose |
|---|---|---|
| Identity & Contact | Name, date of birth, current city and country, email, phone number. | To establish contact and verify identity for application forms. |
| Academic | Transcripts, certificates, English proficiency proof, CVs. | To meet university entry and eligibility requirements. |
| Operational | Passport copy or National ID copy. | To verify identity for application forms and visa support documentation. |
| Financial | Bank statements/guarantees. | To meet the financial proof requirements of a university application. |
3. Data Sharing
We share your data only when necessary to fulfil our contract with you:
- Universities & Educational Institutions: To process your admissions application.
- Application Platforms: Third-party aggregator platforms (e.g., ApplyBoard) for submitting applications.
- Authorised Partners: We refer you to separate, authorised partners for enrollment logistics and administrative support; we do not handle visa matters directly.
We do not sell your personal data for marketing purposes.
4. Data Retention
We keep your personal data only for as long as necessary.
| Document Type | Retention Period | Reason for Retention |
|---|---|---|
| Operational Documents (Passport, Transcripts) | 12 months after successful enrollment. | For university verification and initial administrative tasks. |
| Operational Documents (Refusal/Withdrawal) | 6 months after application refusal or formal withdrawal. | To maintain a record of the decision and assist with any potential appeals or future applications. |
| Other Data (Contact, Academic, Communications) | 7 years. | To comply with UK tax, legal, and reporting requirements. |
5. Your Rights (UK GDPR)
You have the following rights concerning your data, which you may exercise by contacting us at info@pathfindeducation.com:
- Right of Access: Request copies of your data.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure (Right to be Forgotten): Request deletion of your data, under certain conditions.
- Right to Restrict Processing: Limit how we use your data.
- Right to Object: Object to our processing of your data.
- Right to Portability: Request transfer of your data to another party.
6. Complaints
If you are not satisfied with our response, you have the right to lodge a complaint with the UK data protection authority:
The Information Commissioner's Office (ICO)
Website: ico.org.uk